Once we have received your payment and it is showing in our system you will received an order confirmation email. Please note, it can take between 3 to 5 working days for your payment to show on our systems.

Edit or Cancel an Order
To cancel or edit an order, you can reach us via email, phone our live chat! Processed and shipped orders can not be canceled. If you decide that you do not want the product in such a situation, you can contact our support team for a return or refund request.

Order Status
You can track your item in Order Status page.

Incorrect Shipping Address
If the address is invalid, the package will be returned to our warehouse and you will receive a refund after it has been returned.

For other cases, please contact with us: info@watchhome.com